The Level 2 Award in Life and Pensions Foundations introduces key life and pensions topics, including customer needs, financial solutions and operational practices across pensions, protection, investments and savings, the sector's value to society and the economy, and the importance of professional conduct and maintaining a customer focus.

The Award gives a broad understanding of pet insurance, including the need for cover and its benefits; insurance legal principles and duties; product features; how cover is arranged and provided, and the principles of delivering good customer service.

The Award gives a broad understanding of travel Insurance, including the need for cover and its benefits; insurance legal principles and duties; product features; how cover is arranged and provided, and the principles of delivering good customer service.

As part of the drive towards raising the standards and competence of financial advisers, the Financial Conduct Authority (FCA) approached the CII to create a re-evaluation test of the knowledge required to practice as a retail investment adviser.

The level 4 Diploma became the standard when the Retail Distribution Review came into force at the start of 2013. Advisers complete a minimum of 35 hours continuous professional development each year with the aim of maintaining and updating their knowledge. Only a few firms test their advisers' knowledge yearly as part of their Statement of Professional Standing. We believe that advisers having a good level of knowledge is the foundation to giving sound financial advice.

Demand for cyber cover continues to grow as does the range of risks, wordings and underwriting approaches.  As it becomes more mainstream in customers' minds, it is no longer just cyber specialists who need to be able to understand how standalone or silent cyber cover may complement conventional policies.

This introductory course provides a good understanding of cyber risk insurance, including the nature and types of cyber risk that organisations face, how cyber risk insurance features in policy coverage, and how it relates to underwriting, claims handling and broking.

Designed for all insurance and risk professionals, the course uses self-paced online learning taken from the CII's Assess platform*, video tutorials and quizzes to evaluate your knowledge. The course also grants up to 7 hours of accredited CPD learning and candidates can download a certificate upon successful course completion.