The Award in Customer Service Insurance (non-UK) provides an essential introduction to the customer service function specific to insurance companies, intermediaries and providers. It helps build knowledge and understanding of the key processes and requirements related to good customer service.

The Award in General Insurance (Hong Kong) is similar to the Award in General Insurance (Non-UK), but specific to the Hong Kong regulatory environment. The Award is an introductory-level qualification that helps develop your knowledge and understanding of insurance principles, local procedures and products.

Offering a dedicated pathway for candidates outside the UK achieve the Certificate in Insurance and Financial Services. In successfully completing three units you will qualify for the Certificate and gain a solid base of knowledge relevant to your role.